Smartphones and slate tablets with an energy label need the repairability class A to E on the product page (Article 6(1)(u) of Directive 2011/83/EU as amended by Directive (EU) 2024/825). For all other goods, show the manufacturer’s information on spare parts, manuals and repair restrictions, to the extent the manufacturer makes it available to you (point (v)). The rule applies to sales to consumers since 27 September 2026.
Possible results
| Result | What you do |
|---|---|
| Repairability score required | Show the repairability class. It is listed in EPREL; the EPREL lookup finds it by registration number. |
| Repair information required | Show the manufacturer’s information: spare parts, manuals, restrictions. The barcode check finds spare parts data for many appliances. |
| Required once the manufacturer provides it | Ask the manufacturer and keep the request. The manufacturer request writes the letter. |
| Open legal question | You are the manufacturer, own brand or importer. Both readings are set out in When the manufacturer provides nothing. |
| No information required | Business-only sales. Digital content and services are outside the rule. |
How the check decides
The questions follow Article 6(1)(u) and (v) of Directive 2011/83/EU and recital 36 of Directive (EU) 2024/825: the repairability score first, otherwise the repair information, and that only to the extent the manufacturer provides it. Where the law is open, the result says so. The same rule applies in physical stores (Article 5(1)(i) and (j)). If you sell to France, one question on the French index follows. Legal sources cite the German implementation (Art. 246a EGBGB) where helpful; other member states have their own implementing acts.
From result to product page
For single products, get the information with the free tools and enter it yourself. For your whole store, the Shopify app places the block below the buy button, fills class and index from EPREL, suggests spare parts information by barcode and refreshes the EPREL values every week.
Frequently asked questions
Does the rule apply to every product?
To every product you sell to consumers, in two steps: where an EU repairability score exists (today smartphones and tablets, tumble dryers with the new label from 2027), show it. Otherwise show the repair information, to the extent the manufacturer provides it.
What if the manufacturer provides nothing?
Then, by its wording, the duty to show this information does not arise. Ask anyway and keep the request. It is an open question if you must prove that nothing came.
Must the information be repeated next to the order button?
No. It is not among the items that must be repeated right before the order. It must be available before the order, usually on the product page.
Are my answers stored?
No. The check runs in your browser. Your answers sit only after the # in the address so you can share the result; that part is not sent to us.
Sources
Laws and regulations in their current version, linked to the source.
- Article 246a § 1 EGBGB (German pre-contractual information duties, distance contracts)Bundesministerium der Justiz · Law · 27 Sept 2026
- Directive (EU) 2024/825 (empowering consumers for the green transition)EUR-Lex · EU directive · 6 Mar 2024
- Directive 2011/83/EU on consumer rightsEUR-Lex · EU directive · 26 Mar 2024
- Delegated Regulation (EU) 2023/1669 (energy labelling of smartphones and slate tablets)EUR-Lex · EU regulation · 16 Jun 2023
- Delegated Regulation (EU) 2025/1353 (repairability class for tumble dryers)EUR-Lex · EU regulation · 1 Jul 2025
- Sections 312 to 312m BGB (consumer and distance contracts)Bundesministerium der Justiz · Law · 27 Sept 2026
- Article L. 541-9-2 French Environmental Code (repairability and durability index)Légifrance · French law · 1 Jan 2021