For goods without an EU repairability class or their own spare parts rules, such as furniture, non-electric bicycles, clothing or tools without batteries, the same rule applies as for appliances since 27 September 2026: sellers to EU consumers give information on spare parts, manuals and repair restrictions before purchase (Article 6(1)(v) of Directive 2011/83/EU as amended by Directive (EU) 2024/825).
The duty applies only where the producer makes this information available to the seller. You do not have to search for it, and if the producer provides nothing, there is often nothing to show.
At a glance
| Topic | What applies |
|---|---|
| EU repairability class | no; repair information, but only where the producer makes it available |
| Spare parts (ecodesign) | none in our dataset for furniture, textiles, non-electric bicycles or tools without batteries |
| Right to repair (Annex II) | no; e-bikes and e-scooters are No. 10 because of their batteries (Regulation (EU) 2023/1542, not analysed here) |
| French index | none: these goods are not on the French list |
| Data sources | manual, packaging and label; manufacturer request |
What “where the producer makes it available” means
Recital 36 of Directive (EU) 2024/825 explains it: information the producer has sent you, and information it states on the product, the packaging, or the tags and labels consumers would normally see before buying. According to the recital, you need not actively look for it, for example on product-specific websites. Recitals are not binding, but they guide interpretation.
For furniture, textiles or non-electric bicycles, our dataset has no ecodesign regulation with parts lists, and France has no index for them. Whether there is anything to show depends entirely on the producer. If it supplies nothing and nothing is on the product, packaging or label, the duty does not arise on the wording of the rule, and the product page says nothing about it.
What goes on the product page if there is information
Some producers offer spare parts and assembly or care instructions. That information then belongs on the page before purchase, with source and date. A block for a wardrobe can look like this:
Example: wardrobe K 2 (model and prices invented)
Repair & spare parts
- Spare parts: hinges, handles, shelves and fittings through the manufacturer’s customer service (link)
- Estimated cost: hinge €4, shelf €18
- Manuals: assembly and care instructions (link)
Source: manufacturer’s information, October 2026
Spare parts information explains each of the five points.
Own brand, imports, e-bikes
Anyone who puts their name or brand on goods, or imports them into the Union, counts as the producer under the definition the directive uses. Whether the condition then falls away because you hold the information anyway, or whether the duty never arises without one person passing information to another, has not been decided. Recital 36 (“if different from the trader”) supports the first reading, the wording the second. When the manufacturer provides nothing sets out both.
E-bikes and e-scooters appear in Annex II of Directive (EU) 2024/1799 because of their batteries, with a reference to the Batteries Regulation (EU) 2023/1542, whose obligations are not analysed here. For the information in your store, the repair information rule applies to them too.
Where the information comes from
Start with what comes with the goods: manual, packaging, label, supplier documents. If something is missing, the free manufacturer request asks for all five points; keep the request and any reply. The barcode check and EPREL lookup do not help with these goods. On the Pro plan, the Shopify app RepairInfoEU writes one request per brand for all its products, marks it as due after 14 days and keeps request, reply or silence in a record you open as a print view.
Frequently asked questions
Do I need repair information for clothing?
Only if the producer makes details on spare parts, manuals or repair restrictions available to you, or they appear on the product, packaging or label. Otherwise the page says nothing about it.
Must I state that the producer provided nothing?
Not decided. A note could serve transparency but could also read as a negative statement about the product. In that case RepairInfoEU shows nothing in the store and keeps the request in the record; that is a decision of the app.
Does the rule apply to sales to businesses?
No. The duty exists only towards consumers. With a mixed customer base, it applies in our reading to the sales to consumers.
Sources
Laws and regulations in their current version, linked to the source.
- Directive (EU) 2024/825 (empowering consumers for the green transition)EUR-Lex · EU directive · 6 Mar 2024
- Directive 2011/83/EU on consumer rightsEUR-Lex · EU directive · 26 Mar 2024
- Directive (EU) 2019/771 (sale of goods)EUR-Lex · EU directive · 20 May 2019
- Directive (EU) 2024/1799 (promoting the repair of goods)EUR-Lex · EU directive · 13 Jun 2024